LSC TIG Conference 2010: Strategic Planning for Telephone Systems - How-to's and Examples

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Sponsors: Legal Services Corporation Technology Initiative Grants Program
Illinois Legal Aid Online
Date: Thursday, January 14, 2010
Time: 02:30 PM - 03:45 PM
Location: Hilton Garden Inn Austin
500 North IH 35
Austin, TX 78753
Speakers: Steve Green, S.R. Green & Associates
Zahid Masood, Z Consulting

Strategic planning for telephone systems is becoming more complicated as new technologies accelerate the adoption of advanced functionality and applications within LSC members. The use of call center, wireless, cellular, personal area networks and converged technologies (voice/video/wireless over Internet Protocol) are creating new pressures on both capital funding and operating cost requirements, and require practical plans to leverage these new technologies.

Steve Green, President of S.R. Green & Associates, and Zahid Masood, Associate Consultant, will address different strategic technology models that have been examined by LSC institutions and will discuss common successful principals that can be used to guide the strategic technology planning effort of the LSC members.

For more information about the 2010 TIG Conference please visit the LSC's TIG Program: TIG Conference Website.

Attachments

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File Name Type Size
LSC Austin Part 1.pdf PDF 5.7MB
LSC Austin Part 2.pdf PDF 3.1MB

Last Updated: 02/04/2010

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